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1.
Operating performance of privatized firms in Europe : organizational and environmental factors

by ARCAS, Maria-Jose | BACHILLER, Patricia.

Source: International Journal of Public Administration - IJPAMaterial type: article Article; Literary form: Not fiction ; Audience: General; Publisher: Philadelphia : Routledge, aug. 2010Availability: No items available

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2.
An integrated framework based on the ECSI approach to link mold customers' satisfaction and product design.

by FERREIRA, Irene | CABRAL, José | SARAIVA, Pedro.

Source: Total Quality Management & Business ExcellenceMaterial type: article Article; Literary form: Not fiction ; Audience: General; Publisher: Oxfordshire : Routledge, Nov./Dec. 2010Availability: No items available

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3.
Un modello per la valutazione delle perfomance dei tribunali : un'analisi empirica

by LEPORE, Luigi | AGRIFOGLIO, Rocco | METALLO, Concetta | ALVINO, Federico.

Source: Azienda Pubblica: teoria ed esperienze di managementMaterial type: article Article; Literary form: Not fiction ; Audience: General; Publisher: Santarcangelo di Romagna : Maggioli, lug./set. 2010Availability: No items available

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Escola Nacional de Administração Pública

Escola Nacional de Administração Pública

Endereço:

  • Biblioteca Graciliano Ramos
  • Funcionamento: segunda a sexta-feira, das 9h às 19h
  • +55 61 2020-3139 / biblioteca@enap.gov.br
  • SPO Área Especial 2-A
  • CEP 70610-900 - Brasília/DF
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